Privacy & Cookie Policy

At Kong Screenprinting, we care about your privacy and take protecting your information seriously. This policy explains what information we collect, how we use it, and the choices you have when using our website and services.

By using our website, you agree to the practices outlined below.

If you have any questions about this policy or how your information is handled, please contact us at info@kongscreenprinting.com.


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. When we make significant changes, we’ll post an update on our website or notify you directly when appropriate.

We encourage you to review this page occasionally to stay informed.


Information We Collect

Personal Information

When you place an order, create an account, contact us, or sign up for updates, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Company or organization details

  • Any information you provide through forms, uploads, or communication with our team

Non-Personal Information

We also collect general website usage information, including:

  • Browser type

  • Device type

  • IP address

  • Pages visited

  • Referring website

  • Time spent on the site

This information helps us improve the website experience and better understand how customers use our site.


How We Collect Information

We collect information when you:

  • Place an order

  • Create an account

  • Upload artwork or files

  • Fill out forms on our website

  • Subscribe to marketing emails

  • Contact our team

  • Browse or interact with the website

Like most websites, we also use cookies and analytics tools to help improve performance and user experience.


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your project or account

  • Provide customer support

  • Improve our products, services, and website

  • Send updates, promotions, or newsletters if you opt in

  • Prevent fraud or misuse of our services

  • Maintain internal records and reporting

We only collect information that helps us operate our business and serve our customers effectively.


Sharing Information

We do not sell your personal information.

We may share information with trusted third-party providers who help us operate our business, including:

  • Payment processors

  • Shipping providers

  • Production or fulfillment partners

  • Website hosting and analytics providers

  • Marketing and communication platforms

These partners only receive the information necessary to perform their services.

We may also disclose information if required by law or when necessary to protect our rights, customers, or business operations.


Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and understand website traffic.

Cookies help us:

  • Keep users logged in

  • Remember preferences

  • Improve site performance

  • Measure marketing effectiveness

  • Understand how visitors use the website

Most web browsers allow you to control or disable cookies through your browser settings.

We may use third-party tools such as Google Analytics to better understand website traffic and usage trends.

For more information about managing cookies, visit:


Data Security

We use commercially reasonable measures to help protect your information from unauthorized access, misuse, or disclosure.

While we take security seriously, no method of internet transmission or electronic storage is completely secure. Because of this, we cannot guarantee absolute security.


Customer Content & Uploaded Artwork

Any artwork, files, or content uploaded to our website remain the responsibility of the customer.

Please ensure you have the appropriate rights or permissions for any artwork, trademarks, logos, or designs submitted for production.


Third-Party Websites

Our website may contain links to third-party websites or services. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.


Children’s Privacy

Our services are intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13.


Marketing & Opt-Out

If you subscribe to marketing emails or newsletters, you can unsubscribe at any time using the link included in those emails.

You may also contact us directly if you would like to update, correct, or remove your information from our records.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Kong Screenprinting
info@kongscreenprinting.com
+1 (512) 851-7024
kongscreenprinting.com